Privacy Policy
Effective Date: 01/01/2025
At Strong Paddler, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.strongpaddler.com), sign up for services, or engage with our coaching and training resources.
1. What We Collect
We may collect the following personal information when you use our site:
- Name, email address, and contact details
- Payment information (processed securely via third-party providers)
- Usernames and passwords (for membership access)
- Coaching or health-related information you voluntarily provide
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Deliver online memberships and coaching services
- Send email updates, training tips, and newsletters (with your consent)
- Process payments and manage subscriptions
- Respond to your enquiries or feedback
- Improve our website, content, and user experience
We will never sell or rent your personal data to third parties.
3. Email Communication & Marketing
When you sign up for our newsletter, register for a program, or become a member, we may send you emails related to:
- Training tips and new resources
- Coaching updates or appointment reminders
- Member content or account information
- Promotions, events, or new service announcements
You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.
4. Cookies & Analytics
We use cookies and similar technologies (like Google Analytics) to:
- Understand how users interact with our site
- Track sign-ups, conversions, and performance
- Improve your browsing experience
You can control cookie preferences in your browser settings.
5. Data Storage & Security
We store your data securely and only retain it for as long as necessary for the purpose it was collected. Your information is protected with appropriate technical and organisational safeguards.
Payments are processed securely via [Stripe/PayPal/MemberPress integration – edit based on what you use] and we do not store your full payment details on our servers.
6. Sharing Your Information
We only share your information with trusted third parties when required for:
- Payment processing
- Email delivery (e.g., MailPoet, Mailchimp, etc.)
- Membership management (e.g., MemberPress)
- Legal or regulatory obligations
Each provider is compliant with relevant data protection laws and bound by confidentiality.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Withdraw consent or unsubscribe from emails
- Request deletion of your data, where applicable
To make a request, email us at: [your email address]
8. International Visitors
If you are visiting from outside New Zealand, please note your information may be transferred to and processed in countries where our hosting or service providers are located.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site indicates your acceptance of any changes.
10. Contact Us
If you have questions or concerns about this policy or your data, contact:
[Your Name]
📧 Ben@strongpaddler.com
🌐 www.strongpaddler.com