Terms and Conditions

Effective Date: 01/01/2025

Welcome to Strong Paddler (www.strongpaddler.com). By accessing or using our website, programs, products, or services, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully.


1. Use of Website

This website is owned and operated by Strong Paddler. The content provided is for general informational and educational purposes only and is subject to change without notice.

By using this site, you confirm that you are at least 18 years old or have the permission of a legal guardian.


2. Memberships & Subscriptions

  • Access to certain training resources, video libraries, and structured programs requires a paid membership.
  • Subscription plans are billed as stated at the time of purchase and renew automatically unless cancelled before the renewal date.
  • You may cancel your membership at any time. Access will remain active until the end of your current billing period.

3. Coaching Services

  • In-person coaching (technique sessions, gym sessions, or full training programs) must be booked in advance via our website.
  • Cancellations or rescheduling require at least 24 hours’ notice. No-shows or late cancellations may be charged in full.
  • Coaching is undertaken at your own risk. We recommend consulting with a medical professional before beginning any new exercise program.

4. Intellectual Property

All content on this site including videos, articles, images, branding, and training plans is the property of Strong Paddler and may not be reproduced, shared, or redistributed without express written permission.

Your membership or purchase gives you personal, non-transferable access only.


5. User Conduct

By using this website, you agree not to:

  • Use the content for any unlawful purpose
  • Share login credentials or access with others
  • Attempt to hack, damage, or disrupt our services

We reserve the right to suspend or terminate accounts for violations of these terms.


6. Payments & Refunds

  • Prices are displayed in USD (memberships) Local Currency (Shop) and may change without notice.
  • Digital products, memberships, and coaching services are non-refundable unless otherwise stated.
  • If you believe you have been billed in error, please contact us at ben@strongpaddler.com within 7 days of the charge
  • Tax InformationStrong Paddler is not currently registered for GST in New Zealand. All prices listed are final and inclusive of all applicable taxes. No additional GST or VAT will be added at checkout.
  • International buyers: Please note that local import taxes or digital services VAT (e.g., in the UK or EU) may apply depending on your country’s tax laws. These are the responsibility of the customer.

7. Disclaimer

All training advice, programs, and coaching services are intended for informational and educational use only. Results will vary between individuals.

By participating in any training or coaching offered by Strong Paddler, you accept full responsibility for your own health and safety.


8. Privacy Policy

Please refer to our Privacy Policy for how we handle personal information and data.


9. Modifications

Strong Paddler reserves the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.


10. Contact

If you have any questions about these Terms and Conditions, please contact:
📧 ben@strongpaddler.com
🌐 www.strongpaddler.com